MEET OUR TEAM.
Our Harrap “family” is made up of a diverse group of individuals with lots of different interests, and a shared passion for IT in education. Please read on for a flavour…

JAMESManaging Director
In the beginning there was James! He started out as a secondary school teacher then ran for the hills to set up Harrap ICT. Initially doing school visits, admin, accounts and pretty much everything else, he now concentrates on making sure everything runs smoothly.
Favourite tech: Sonos sound system
Favourite tech: Sonos sound system

Paul worked in management, whilst tinkering with computers in his spare time, before joining Harrap ICT nearly 10 years ago. A background perfectly suited for his role in overseeing the support team.
When he’s finished chasing his 2 sons around, he enjoys computer games and model wargaming.
Favourite tech: Chumby!
When he’s finished chasing his 2 sons around, he enjoys computer games and model wargaming.
Favourite tech: Chumby!

Education and IT feature heavily in Andy’s life – he’s been interested in computers for as long as he can remember. An expert in all the technical aspects of HarrapNET, he joined Harrap ICT in 2013. One of his parents was a teacher and he also married a teacher!
Andy loves spending time with his son and playing computer games with friends.
Favourite tech: Henry or VR
Andy loves spending time with his son and playing computer games with friends.
Favourite tech: Henry or VR

Chris joined Harrap ICT in 2017 from an IT support role in a school. He is familiar with all things wireless/networks/servers/clients/school software.
Chris loves outdoor activities, PC gaming and cleaning/driving his Ford Focus ST.
Favourite tech: Smartphone and anything server related!
Chris loves outdoor activities, PC gaming and cleaning/driving his Ford Focus ST.
Favourite tech: Smartphone and anything server related!

Simon is an expert in computer hardware installation and troubleshooting problems. He joined Harrap ICT in 2018 having worked in retail on the electronics desk.
Simon loves anything computer related, video games, movies, and eating cake.
Favourite tech: High spec computers with very unnecessary RGB lighting!
Simon loves anything computer related, video games, movies, and eating cake.
Favourite tech: High spec computers with very unnecessary RGB lighting!

Jim has a wealth of experience in IT having gained an MsC in Information Processing, MCSE Cloud Platform & Infrastructure certification plus several years working at HP. Outside of work, Jim can be found with his family, doing some DIY or fixing up old games consoles (with no time left to play them)!
Favourite tech: Power drill
Favourite tech: Power drill

With a background in website development, David has joined the team to provide help and advice for software such as Arbor, Libresoft Librarian and Libresoft Sign-In.
He is a keen gamer and cyclist and enjoys watching movies and he is an online community founder.
Favourite bit of tech: Coffee machine
He is a keen gamer and cyclist and enjoys watching movies and he is an online community founder.
Favourite bit of tech: Coffee machine

Nicki joined the Harrap ICT admin team in 2017. She previously worked for IBM and as a Senior Admin Officer for a primary school.
She enjoys spending time at the beach, kayaking, spending time with family, walking her dogs and early morning fitness classes.
Favourite bit of tech: Her phone
She enjoys spending time at the beach, kayaking, spending time with family, walking her dogs and early morning fitness classes.
Favourite bit of tech: Her phone

Pat has joined the team as an Administrator. Pat went to art school, she has a business and law degree, she qualified as a dental nurse and previously worked in IT sales and account management. Pat loves hiking, literature, documentaries and volunteering.
Favourite tech: Xbox and laptop
Favourite tech: Xbox and laptop

JOELIT Technician
Joel joined us in 2024 as an IT technician. Building PCs from when he was a teenager, he is an avid gamer. Other than work or gaming, he is a musician and loves playing guitar and piano.
Favourite tech: His PC or music related tech
Favourite tech: His PC or music related tech

Michael has joined the team as an IT Technician.
Michael is studying a degree in IT, concentrating on Machine Learning, Networking and Cyber Security. After spending the last 10 years as a HGV driver, Michael has decided to return to his roots in IT.
Favourite Tech: Gaming PC and Laptop
Michael is studying a degree in IT, concentrating on Machine Learning, Networking and Cyber Security. After spending the last 10 years as a HGV driver, Michael has decided to return to his roots in IT.
Favourite Tech: Gaming PC and Laptop

Grace comes to Harrap having previously worked as a Senior Admin & IT Support in a primary school, which was an early adopter of Arbor. She was also a primary school governor for 11 years. Outside of work she enjoys organising events, baking, history, photography (including retouching pics with Photoshop) and listening to podcasts.
Favourite Tech: Her i3 car and Google Keep
Favourite Tech: Her i3 car and Google Keep

Dillon has joined the team as an IT Technician.
Dillon studied Forensic Computing and Security at University and has since worked as an ISP and Telecoms Technician in London. He loves problem solving and recently took an interest in Quantum computing.
When he is not at a computer, he loves playing and watching football or travelling to new countries.
Favourite Tech: Arduino Uno
Dillon studied Forensic Computing and Security at University and has since worked as an ISP and Telecoms Technician in London. He loves problem solving and recently took an interest in Quantum computing.
When he is not at a computer, he loves playing and watching football or travelling to new countries.
Favourite Tech: Arduino Uno

Katie has joined the team as an IT Technician.
Katie was a professional cyclist for over 20 years, travelling the world, racing and coaching for British and Welsh Cycling teams.
Katie has now switched careers and joined the tech side of life.
Favourite bit of tech: VR headset but can’t do without her phone
Katie was a professional cyclist for over 20 years, travelling the world, racing and coaching for British and Welsh Cycling teams.
Katie has now switched careers and joined the tech side of life.
Favourite bit of tech: VR headset but can’t do without her phone